Db 389 Responsible Gaming — Keep the Fun, Keep the Control
Gaming should be a form of entertainment, not a source of stress. db 389 always wants you to play consciously and safely. On this page, we have outlined the core principles of responsible gaming, ways to set limits, and information on available support.
Build healthy gaming habits
Gaming is truly enjoyable only when it is played in a controlled and mindful way. db 389 believes that every player should know their own limits and play accordingly. Excessive gaming can have a negative impact on personal, family, and financial life, so awareness is the best protection. We want you to participate in every session with a clear mind and a defined goal. Following the guidelines below will ensure your gaming experience remains positive at all times.
Set a budget
Set a specific budget before you start gaming and never go beyond that limit. Only spend money that you can afford to lose without it affecting your daily life. Never use emergency funds, savings, or money needed for your family on gaming. Track your spending after each session so you stay aware of your own habits. Sticking to a budget is the most important step in responsible gaming.
Stick to your time limits
Set a specific time limit for gaming each day and stick to it strictly. Playing for long stretches reduces focus and weakens decision-making ability. Take regular breaks and spend time with family and friends. Never sacrifice sleep, meals, or work time for gaming. Balanced time management is the key to a healthy and enjoyable life.
Keep your emotions in check
Avoid placing impulsive extra bets to chase losses, as this only makes the situation worse. Avoid gaming when you are stressed, angry, or frustrated. Make calm decisions whether you win or lose. Never think of gaming as a source of income or a solution to financial problems. Remember, gaming is for entertainment — it is not the sole purpose of life.
Confirm 18+ age requirement
Db 389 strictly prohibits the use of the platform by anyone under the age of 18. Keeping minors away from gaming is the responsibility of every parent or guardian. Use password protection on your device to prevent children from accessing the account. Notify our support team of any suspicious account activity. Our age verification process keeps the platform safe for everyone.
Break & self-exclusion features
You can activate a temporary break or self-exclusion on your account at any time if you feel the need. This feature helps you stay away from the platform for a set period of time. While self-exclusion is active, you will not be able to log in to your account. This step is not a sign of weakness — it is proof of awareness and courage. For support, contact our FAQ View the page.
Don't hesitate to seek support
If you have any concerns about gaming, contact our support team — we are always here for you. Talk openly with family or trusted friends about your gaming habits. Never hesitate to reach out to professional support organizations. Remember, asking for help is the first and most important step toward solving the problem. Our FAQ You will find more detailed information on the page.
Frequently asked questions about responsible gaming
There are warning signs that can alert you. If you cannot stop gaming, spend beyond your budget, neglect family or work, or keep playing to chase losses — these may be signs of a problem. A tendency to lie or hide your gaming habits is also an important signal. In such situations, take a break immediately and talk to someone you trust. The db 389 support team is always ready to guide you in the right direction.
Self-exclusion is a voluntary feature that you can activate yourself. Once activated, access to your account will be completely blocked for a specified period. You can set the duration yourself — from a few days to a long-term break. No promotional messages will be sent during the self-exclusion period. To learn more about this feature, visit our FAQ View the page.
Use strong passwords on your devices and accounts, and never type your password in front of children. Do not leave your device unattended while logged in. Have open conversations with children about the risks of online gaming. Using parental control software on your device is an effective step. db 389 is always committed to protecting minors and will verify accounts if suspicious activity is detected.
Gaming addiction is a real issue and seeking professional help for it is completely normal. Start by talking to family or trusted friends and sharing how you feel. Consult a mental health professional or counselor experienced in behavioral addiction. The db 389 support team can also direct you to the right resources. Remember, asking for help is an act of courage and the first step toward a healthier life.